Maintenance Directors oversee an organization’s maintenance department. To ensure that your maintenance department runs smoothly, you should attract and hire the best candidate for the company. Though writing the best Maintenance Director job description is the most crucial step in your hiring process, it’s nothing short of a challenge.
While most recruiters demand a skill set specific to their organization, job seekers find it difficult to understand what is expected of them, their duties and responsibilities. To bridge the gap between the two, it is important to familiarize yourself with the right Maintenance Director job description and what the role entails.
In this article, I'll walk you through a typical job description of a Maintenance Director, what they do, and what the prerequisites to qualify for the job are.
Let's take a look.
What Does a Maintenance Director Do? Typical Roles in Organizations
A Director of Maintenance is at the top of the chain of command in a maintenance team. Their key responsibilities include creating the overall strategy of an organization’s maintenance department, planning and supervising the maintenance staff, and defining their collaborative and individual goals.
Additionally, Maintenance Directors are responsible for creating and implementing policies that ensure the effectiveness of the maintenance department, while following all of the universal safety and health regulations.
Typically, the size of an organization determines who the maintenance directors will report to. Usually, it is the chief operations officer or the chief executive officer. Concerning their teams, they usually coordinate with maintenance supervisors, who then take measures to execute their plans and oversee the organization’s maintenance technicians.
Maintenance Director Job Description Template
The most important aspect of a perfect job description is its clear and proper sectioning.
First off, it should have a distinct section for a job summary, which briefly highlights the major duties and responsibilities of the job title, introduces how the organization works, and what its expectations are.
Prospective employees should be able to get a clear idea of what would be expected of them by just looking at the job posting.
A general example of a job briefing for a maintenance director (for an organization with several facilities) could look like this:
“We are searching for a full-time, qualified, and reliable Maintenance Director with at least seven years of experience in supervisory maintenance.
As a director of maintenance, you will be responsible for the timely planning, direction, participation, and supervision of both preventative and unplanned maintenance and repair activities for all facilities, which includes painting, plumbing, carpentry, HVAC, and electrical work. You will also be responsible for the supervision of the maintenance staff.
Furthermore, the ideal candidate should have some level of hands-on experience with a computerized maintenance management system (CMMS).
You may apply if you have relevant experience in facilities maintenance or building maintenance, have outstanding technical, leadership, and interpersonal skills, and have a knack for resolving workplace issues.”
As mentioned earlier, it is advisable to add any company-specific requirements in the job summary since it will help prospective employees better understand your organization’s expectations.
Maintenance Director Job Description – Duties and Responsibilities
The duties and responsibilities of directors of maintenance can vary depending on the type of organization/industry they work in. This section comes just after the job summary and includes all the relevant aspects of the job title (even tasks that may not be needed in order to ensure a complete picture).
Regardless of everything, the typical duties and responsibilities of a maintenance director include:
- Plan and monitor roadmaps that help the maintenance department achieve its objectives (while aligning with the organization’s strategic goals).
- Ensure implementation of organization policies and procedures.
- Supervise responsibly, which entails scheduling, assigning, and directing work, and conducting performance appraisals of all maintenance personnel.
- Develop and implement maintenance programs to increase the efficiency of maintenance workers, maximize revenue, and improve customer satisfaction.
- Prioritize all health and safety regulations.
- Leverage CMMS (computerized maintenance management system) for preventive maintenance tasks and document instructions and procedures for the preventative maintenance of facility and utility components and office equipment, as well as, mechanical, air conditioning, heating, and electrical systems, etc.
- Maintain the organization’s customer service standards to manage and resolve customer service requests.
- Be directly involved with planning out the annual maintenance operating budget.
- Manage maintenance department expenditures within approved budget including the regulation of plant operations.
- Carry out and monitor routine inspections of company equipment.
- Assign and monitor construction and renovation projects.
- Negotiate, monitor, and enforce contract terms with external maintenance vendors and suppliers.
- Ensure the department’s compliance with the law and other regulatory terms such as safety and building codes.
- Supervise the hiring process of maintenance workers and define their job functions.
- Report to department heads, and coordinate with maintenance supervisors and maintenance technicians to make sure all maintenance processes are on track.
Again – the aforementioned duties and responsibilities are what the standard job description for a maintenance director would include. You should consider adding your special requirements in accordance with your organization’s needs.
Maintenance Director Job Description – Typical Qualifications
Apart from the duties and responsibilities, it is important to include the necessary qualifications needed to perform job functions. However, qualifications may vary depending on your organization and industry needs.
For instance, a steel mill will require a maintenance director who knows how to manage specific machinery used to melt, mold, and manage iron ore to craft steel.
However, the typical requirements (i.e. the prerequisites) for a maintenance director include the following:
- A high school diploma, or a bachelor’s degree in management sciences, engineering, business management, or any related field.
- Certification in maintenance management is preferred.
- At least five to seven years of experience as maintenance director or relevant experience performing the duties of Maintenance Technician Supervisor, Facilities Maintenance Manager, or other related jobs.
- A working understanding of CMMS software, electrical systems, HVAC systems, and various mechanical and architectural systems.
- Knowledge of purchasing, general maintenance tools, supplies and equipment, safety equipment, and the ability to train others in their appropriate use.
- A valid driver’s license is a must.
- Must be able to read blueprints in order to monitor the upkeep of electrical, HVAC, and other systems.
- Must always be available on calls in case of emergencies.
- Should possess knowledge of safety data sheets (SDS).
- Understands the occupational safety and health administration (OSHA) guidelines and other regulations.
In addition to the above, candidates should have some experience with recruitment, which entails interviewing, hiring, and training maintenance staff.
Maintenance Director Job Description – Typical Skills and Abilities
This section lists down the skills and abilities a maintenance director should have in order to effectively perform their job.
The following are the typical skills needed to become a good maintenance director.
- Outstanding management and communication skills are needed to ensure that the candidate can multitask and delegate work effectively.
- Ability to motivate the maintenance team to internalize the mission and vision of the organization.
- Exceptional management and team-building skills for handling and managing maintenance personnel.
- Outstanding planning skills to effectively prioritize maintenance tasks, activities, and programs, and set up workable maintenance schedules.
- Analytical skills are a must to ensure informed decisions regarding equipment needs, budget concerns, training needs, and hiring.
- A knack for problem-solving and carefully planning out frameworks to tackle emergencies.
- The ability to form and maintain good interpersonal relationships with all employees and other external parties.
- Must be highly skilled in computers, including database management, Microsoft Office, and various management software.
- Ample technical skills to run, operate, and assess technical aspects of machinery, equipment, and buildings.
- Depending on the organization’s location multilingualism can be valuable.
- Ability to lift and transport heavy equipment, conduct routine inspections, and have a hands-on approach to maintenance management.
- Interpreting and applying various laws, regulations, and rules is a must at a managerial position.
Remember – it’s unrealistic to demand prospective employees to have all the abilities mentioned above.
The best thing to do would be to prioritize the skills and vet candidates accordingly.
Becoming the Ideal Maintenance Director
Creating the perfect maintenance director job description is one of the many steps that can ensure that you end up with a successful hire.
It would leave very little room for any misinterpretations/misunderstanding, as you’d only be approached by candidates with relevant experiences and skillsets – helping you avoid misfits.
Since it can be hard to find someone with all the necessary skills, qualifications, and abilities to perform the job, your goal should be finding someone that fits best in your organization.
A wise choice would be hiring someone who has the relevant skills and experience needed to perform effective maintenance management.
Furthermore, to facilitate the employee, a detailed onboarding procedure can ensure they understand organization-specific expectations, duties, and responsibilities. If you’re having trouble, you should seek the help of professionals to assist you in formatting the perfect maintenance director job description or you can always sign up for an easy-to-use CMMS software.
Josh is a partner at Maintenance Manager HQ.
The General Maintenance Worker will perform general maintenance and repairs for assigned equipment and facilities including plumbing, electrical, basic carpentry, heating and cooling, and other building systems.What is the job description of a maintenance supervisor? ›
A Maintenance Supervisor is a professional who is in charge of coordinating all the installation, maintenance, and repair work at buildings or large complexes. They manage teams made up of workers who execute tasks according to their projects' requirements.What are the 10 most common interview questions and answers? ›
- Tell me about yourself.
- What attracted you to our company?
- Tell me about your strengths.
- Tell me about your strengths.
- Where do you see yourself in five years?
- Tell me about a time where you encountered a business challenge?
Tell them that you enjoy repairing stuff, that it has always been your passion and hobby. Say that you believe you will do a good job on this position. You can also say that you had a similar position in the past, and would like to utilize your past experience in the new role, for the benefit of your new employer.What is the description of maintenance? ›
Responsibilities. Perform cleaning activities such as dusting, mopping etc. Perform minor fixes such as repairing broken locks, filling gaps on walls etc. Check control panels and electrical wiring to identify issues. Install appliances and equipment.What makes a good maintenance person? ›
Maintenance managers need to exhibit leadership capability. Some of these qualities include optimism, self-motivation, compassion, organizational skills, and trustworthiness. An efficient leader must set a positive example to inspire subordinates to follow your example.How do you lead a maintenance team? ›
- Define their roles and responsibilities.
- Schedule and assign tasks.
- Track the quality of their work.
- Support their professional development.
- Provide clear, actionable feedback.
- Reward good behavior and discourage bad.
- Set an example through your own actions.
The five key supervisory roles include Educator, Sponsor, Coach, Counselor, and Director. Each is described below. Note that in your role as a supervisor, you will be using these five roles, in some combination, simultaneously, depending on the needs of the team members.What is the job title for maintenance? ›
A Maintenance Technician, or Maintenance Mechanic, is in charge of performing ongoing facility maintenance and completing repairs on equipment.What are the 5 hardest interview questions? ›
- What is your greatest weakness?
- Why should we hire you?
- What's something that you didn't like about your last job?
- Why do you want this job?
- How do you deal with conflict with a co-worker?
- Here's an answer for you.
Show that you have skills and experience to do the job and deliver great results. You never know what other candidates offer to the company. But you know you: emphasize your key skills, strengths, talents, work experience, and professional achievements that are fundamental to getting great things done on this position.How do you deal with pressure or stressful situations? ›
- Decide what you can do. Pinpoint which parts of the situation you have the power to change or influence for the better. ...
- Get support. Find someone to talk to about your situation. ...
- Care for yourself. Take especially good care of yourself when stress in your life is high.
- Corrective maintenance.
- Preventive maintenance.
- Risk-based maintenance.
- Condition-based maintenance.
- Corrective Maintenance.
- Preventative Maintenance.
- Predictive Maintenance.
- care and feeding,
Maintenance skills are those used to inspect, diagnose and solve problems with machines or buildings. They're also used to perform basic repairs or take preventative measures to ensure the life and functioning of various types of equipment.What is maintenance process? ›
Maintenance is the process in which changes are implemented either by modifying the existing system's structure or by adding new components to the system. System requirements are changing fastly and to meet this requirement some changes are incorporated and maintained in the system.What is a maintenance director? ›
Maintenance directors manage an organization's maintenance department at the highest level. They are responsible for setting the overall goals, strategies, and objectives for not only the entire department but also for individual team members.How do I become a good maintenance director? ›
- Leadership. Since maintenance supervisors oversee people and processes, they must exhibit the authority to lead a diverse team.
- Analytical Skills. ...
- Time Management. ...
- Technical Experience. ...
- Do-It-Yourself Skills. ...
- Character Judgment. ...
- Extremely Organized. ...
- Work order management.
- Empowering with technology.
- Gaining asset and maintenance intelligence.
- Transitioning from reactive to proactive maintenance.
However, there are elements fundamental to building a good foundation for maintenance success. Four key elements are work order management, empowering with technology, gaining asset and maintenance intelligence, and transitioning from a reactive to proactive maintenance approach.What are top 3 skills for maintenance planner? ›
An effective maintenance planner has clear communication skills, a sound knowledge of maintenance and workflow processes, and strong technology skills. They're also focused on making sure their planning and scheduling practices uphold your facility's reliability.What should I say in a supervisor interview? ›
- Why do you think you would be a good supervisor? ...
- How would you describe your management skills? ...
- What three factors improve teamwork and success? ...
- What is your management style? ...
- Describe the toughest challenge you've faced at work and how you overcame it.
Supervisor responsibilities include:
Setting goals for performance and deadlines in ways that comply with company's plans and vision. Organizing workflow and ensuring that employees understand their duties or delegated tasks. Monitoring employee productivity and providing constructive feedback and coaching.
What Are the Different Types of Maintenance? The 6 different types are; Predetermined Maintenance, Preventive Maintenance, Corrective Maintenance, Condition-based Maintenance, Predictive Maintenance and Reactive Maintenance.What are the 2 types of maintenance work? ›
- Preventive maintenance is aimed at catching and fixing problems before they happen. ...
- Condition-based maintenance is sometimes considered to be a more advanced alternative to preventive maintenance.
- Inexperience with specific software or a non-essential skill.
- Tendency to take on too much responsibility.
- Nervousness about public speaking.
- Hesitancy about delegating tasks.
- Discomfort taking big risks.
- Impatience with bureaucracies.
Step forward and introduce yourself with your full name, interview time and job title of the role you are interviewing for. This can be quick and simple, such as, “Hi, my name is Sanjay Sharma. I am here for a 12 p.m. job interview for the Program Manager role.”What makes you fit for this job? ›
For starters, I have all the skills and experience listed in the job description, and I'm confident that I can make an immediate impact on your company. It's not just my background in leading successful projects for Fortune 500 companies, but also my passion for the industry that drives me to succeed.What can you bring to the company? ›
How to (and how not to) answer the interview question 'What can you bring to the company? ' The simple answer to this question is you : you bring all of your skills, qualities, values, interests, academic knowledge, internships and life experience to the company.
“Why are you interested in this position?” asks you to describe your existing skills, what you value in the company, and your knowledge about the company and its goals as they relate to this specific role.Can you work under pressure best answer? ›
Yes, I can work under pressure. Because it will give me the ability to push myself to develop my skills and explore my knowledge. I am also a very calm person so it is easy for me to handle these types of circumstances and I already have some experience of this during my studies.How do you calm someone in a high pressure situation? ›
- Practice healthy habits. ...
- Organize your priorities. ...
- Focus on the present. ...
- Think of your end goals. ...
- Take a quick break. ...
- Process how you're feeling. ...
- Practice deep breathing. ...
- Reflect on the positives.
“Success is what motivates me to do a good job. Knowing the fact that my hard work and perseverance will help me achieve greater professional success is what keeps me going. I feel that aligning the company's vision and values with my own is one way to achieve that.What is the best type of maintenance? ›
Preventive maintenance is probably the most popular maintenance management strategy…at least it gets the most buzz in the industry. When the quality of production is impacted due to unreliable equipment and costs skyrocket because of unplanned servicing, it's probably time to consider a preventive maintenance program.What are the golden rules of maintenance? ›
- Planning. Maintenance must start with proper planning. ...
- Making the workplace safe. The work area needs to be secured by preventing unauthorized access, by using barriers and signs, for example. ...
- Use of appropriate equipment. ...
- Working as planned. ...
- Final check.
If we looked at maintenance strategies in isolation, we could objectively say that prescriptive maintenance is the way to go. It is the most accurate strategy, it requires the least amount of staff to run, and it gives the best results in terms of equipment performance, availability, and uptime.What is maintenance checklist? ›
What are Maintenance Checklists? Maintenance checklists and logbooks are tools used by technicians to document equipment maintenance inspections. Equipment maintenance involves the continuous process of checking, repairing, and servicing operating equipment to ensure businesses can operate without interruption.What are the common problems for maintenance? ›
- Lack of structure and schedule. ...
- Similar assets, similar duty, different strategies. ...
- Operational focus. ...
- Reactive routines. ...
- Over-reliance on past experience. ...
- Failure to address infrequent but high consequence failures. ...
- Inadequate task instructions.
5 Important Reasons to Keep Maintenance History
- Inspection and Compliance. ...
- Budgeting and Capital Expenditures. ...
- Replacing Equipment. ...
- Labor. ...
- Transcends People.
- Technical Expertise. ...
- Interpersonal Skills. ...
- Problem Solving and Analytical Skills. ...
- Adaptability. ...
- Time Management Skills. ...
- Teamwork and Collaboration. ...
- Ability to Cope with Stress.
Their duties include fixing machinery, plumbing, heating and wiring, inspecting buildings to confirm safety standards and scheduling major repairs with the building's inhabitants.What skills should a maintenance worker have to work effectively? ›
- Technical skills. ...
- Interpersonal and communication skills. ...
- Attention to detail. ...
- Problem-solving skills. ...
- Administrative and organizational skills. ...
- Physical ability. ...
- Flexibility and versatility. ...
- Advanced skills.
- Corrective Maintenance.
- Preventative Maintenance.
- Predictive Maintenance.
The basic maintenance strategies include preventive, corrective and condition-based maintenance. According to Chan et al (2001), the time-based, performance-based, breakdown-based, renovation-based and integration-based are also developed from the three basic maintenance strategies.What is the most important function of maintenance? ›
It helps companies maintain their resources while controlling time and costs to ensure maximum efficiency of the manufacturing process, the utilities and related facilities. It is a tool that helps to secure a reliable and satisfactory quality of the production, safety for employees and protection for the environment.